POLICIES
At Ava Symone’ Beauty, we are committed to
delivering top-notch products combined with
outstanding customer service.
PRICES:
All prices may change at any time.
Promotional sales will be honored only within
the specified time frame for that sale.
SHIPPING INFORMAING:
All shipping fees are covered with your total order
at a flat rate of $8.
Please allow 7 to 14 business days for order processing,
excluding major holidays and weekends. After processing,
expect an additional 2 to 3 days for shipping and the
provision of tracking information. All tracking numbers will
be sent to the email address provided during checkout. While delivery may happen sooner, we account for extra preparation time, busy seasons, and possible obstacles.
Please note that we currently offer shipping only within
the domestic region.
RETURNS/REFUNDS:
Important Sales Policy:
All sales are final; we do not provide refunds.
Given the nature of our products, we cannot resell or reuse
any items, whether used or unused. Each item is handcrafted
from natural materials, which means we are unable
to accept returns. However, we are dedicated to addressing
your specific concerns. Please submit clear photos along
with detailed explanations, and we will evaluate each
situation individually. Any issues related to
Ava Symone’s Beauty will be addressed promptly.
Important Weather Advisory for Product Quality:
The quality of our products may vary due to extreme weather conditions, whether hot or cold. Ava Symone's Beauty cannot control the environment during transit or delivery. We kindly ask for your understanding, as we cannot be held responsible for items that have melted or frozen.
- Please be aware of severe weather conditions, as they can impact our products' quality.
- We cannot accept responsibility for packages left in such extreme temperatures that may result in damage.
- Additionally, we are not liable for any damages or lost packages caused by USPS.
insured against these issues.
DISCLAIMERS:
These claims have not been evaluated by the Food and Drug Administration (FDA). If you are undergoing medical treatment,
are pregnant, have respiratory issues, or have any health-related concerns, allergic to nuts, seeds, or dairy produts, it is recommended that you consult your physician before using natural skincare products. our products are not designed to diagnose, treat, cure, or prevent any disease.
Important Information for Customers:
Before making a purchase from Ava Symone' Beauty, we kindly
ask all customers to carefully review the ingredients,
usage instructions, and disclaimers for each product.
Understanding Usage:
It's essential to know how to use our products properly.
Awareness of Risks:
Be informed about any potential risks or considerations.
Patch Test Recommendation:
We strongly advise performing a patch test on the inside of your wrist or the back of your hand to check for allergic reactions before applying the product to other areas of your body.
In case of an allergic reaction, Ava Symone' Beauty LLC cannot assume liability; please use products at your own discretion.
If you are pregnant or nursing, we highly advise consulting
your physician or midwife prior to using products
that contain essential oils.
Regulations set forth by the FDA prohibit bath and body
companies from making health-related claims about beauty products. As I am neither a doctor nor a healthcare
professional, I cannot claim that using my products will have
a beneficial effect on any existing physical or mental
health conditions. The information presented in my listings highlights the characteristics of the specific ingredients
used in the product.