POLICIES
PRIVACY POLICY
Last Updated: March 21, 2026
Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop on our website.
We are commited to handling your informaton with care, transparency, and respect.
We are commited to handling your informaton with care, transparency, and respect.
1. Information We Collect
When you visit our site or place an order, we may collect the following information:
- Name
- Email address
- Shipping and billing address
- Phone number (if provided)
- Payment information (processed securely by third-party payment providers)
- Order history
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about your purchase
- Send emails you've opted into (updates, affirmations, promotions)
- Improve our website and customer experience
3. Email & Marketing Communications
If you join our email list, you may receive messages related to:
- Order updates
- Product launches
- Self-care content and affirmations
4. Cookes & Tracking
Our website may use cookies or similar tecnologies to enhance your browsing experience. You can disable cookies in your browser settings if you prefer.
5. Third-Party Serives
We use trusted third-party services (such as payment processors and shipping providers) to operate our business. These services only receive the information necessary to perform their function and are required to protect your data.
6. Data Security
We take reasonable steps to protect your personal information. While no system is 100% secure, we follow industry best practices to safeguard your data.
7. Your Rights
You may request to:
- Access or update your personal information
- Be removed from our email list
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with and updated date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us through our website's contact page. We're always happy to help.
RETURN & REFUND POLICY
We want you to feel confident and cared for when shopping with us. Because our products are handcrafted body care items, we ask that you please review our return policy carefully. Any issues related to Ava Symone' Beauty will be addressed promptly.
All Sales Are Final
Due to the nature of body care products and for hygiene and safety reasons, all sales are final. We do not accept returns or exchanges once an order has been shipped.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 3 days of delivery.
To help us assist you, please include:
To help us assist you, please include:
- Your order number
- A clear photo of the damaged or incorrect item
- A brief description of the issue
SHIPPING
All shipping fees are covered with your total
orderat a flat rate of $8.
orderat a flat rate of $8.
Please allow 7 to 10 business days for order processing, excluding major holidays and weekends. After processing expect an addition 2 to 3 days for shipping and the tracking information.
All tracking numbers will be sent to the email address provided during checkout. While delivery may happen sooner, we account for extra preparation time, busy seasons, and possible obstacles.
Please note that we currently offer shipping only within the domestic region.
All tracking numbers will be sent to the email address provided during checkout. While delivery may happen sooner, we account for extra preparation time, busy seasons, and possible obstacles.
Please note that we currently offer shipping only within the domestic region.
Shipping Issues
We are not responsible for:
- Delays caused by shipping carriers
- Lost or stolen packages marked as delivered
- Incorrect addresses provided at checkout
Important Weather Advisory for Product Quality
The quality of our products may vary due to extreme weather conditions, whether hot or cold. Ava Symone' Beauty cannot control the environment during transit or delivery.
We kindly ask for your understanding, as we cannot be held responsible for items that have melted or frozen. We cannot accept responsibility for packages lefft in such extreme temperatures that may result in damage.
We kindly ask for your understanding, as we cannot be held responsible for items that have melted or frozen. We cannot accept responsibility for packages lefft in such extreme temperatures that may result in damage.
Allergies & Sensitivities
Customers are responsible for reviewing ingredients lists prior to purchase. We are not responsible for allergic reactions or sensitivities.
Thank you for supporting our small business and
choosing intentional self-care.
choosing intentional self-care.